Terms and Conditions
January 7, 2020 by Mendphysio
I understand that fitness activities, especially strength, mobility and aerobic training, can lead to physical injuries. I acknowledge and agree that I am solely responsible for the safe and responsible use of the Mendphysio facilities, whether or not supervised by a Mendphysio representative. In consideration for the use of the Mendphysio facilities, I hereby expressly assume that the risk that I may suffer injury as a result of my use of Mendphysio’s facilities or equipment or participation in Mendphysio’s activities. I agree for myself and on behalf of my guests, heirs, representatives, successors and assigns (“User Parties”) that Mendphysio including it’s owners, partners, members, directors, officers, employees and agents (Mendphysio Parties) will not be liable for any damages or injuries I or User Parties may suffer in or about Mendphysio. I agree for myself and on behalf of my User Parties that none of us will make any claim against, sue or attack the property of any Mendphysio Party or affiliate thereof, whether such claims arise from the negligence of the Parties or otherwise, to the full extent permitted by the law, and that each of us will hold harmless all such Mendphysio Parties for any such claims. I also agree that Mendphysio will not be liable for any loss, theft or damage to my personal property in or about Mendphysio, including any personal property kept at the Mendphysio facilities. If any portion of this Waiver of Claims and Release of Liability is held invalid, the remainder shall continue in full legal force and effect.
OPENING OFFER
Our Opening offer is only valid to new clients of Mendphysio. This offer is non refundable nor transferable and will activate from the date of your first class booked.
PASSES
1. Our passes are valid for 12 months, and they are non-refundable.
2. We reserve the right to change and/or cancel any passes at any time.
BOOKING AND ATTENDANCE
1. Please note that classes are on a first come first serve basis. To avoid disappointment, classes can be booked up to 2 weeks in advance.
2. Bookings should be made via the StudioBookings system on the Mendphysio website, StudioBookings app or phone.
3. Payment must be made before booking, NO exceptions. To book into a class you must have a pre-purchased pass active in your account.
4. If a class that you want is fully booked please sign up for the waiting list. Due to our 24hr cancellation there is movement in the classes. Should a place become available you will receive a text or email offering you a place in the class. You are under no obligation to take a waitlist offer, however we do ask that you respond by notifying us if you can attend or not. If you cannot make it your place will be offered to the next client.
5. Out of consideration for the Trainer, other clients, and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more that 5 minutes late for a class, you may not be able to train.
6. Mendphysio reserves the right to restrict clients to a particular class type for safety reasons; and Owners and/or Trainers reserve the right to turn clients away if they do not have the correct medical clearance.
7. If you are injured, pregnant or have any medical issues, you can only attend classes if you have had an assessment from one of Mendphysio physiotherapists and been given clearance by the physiotherapist.
CANCELLATIONS
1. Cancellations/Rescheduling classes need to be made more that 24 hours prior to your class beginning. We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients therefore NO exceptions will be made. Late cancellations will incur a lost session from your pass.
2. Trainers and classes are subject to change without notice. Mendphysio reserves the right to cancel or reschedule classes if necessary.
SECURITY AND BELONGINGS
1. Mendphysio is not responsible for the safe keeping of personal belongings.
HYGIENE AND CLEANLINESS
1. It is your responsibility to thoroughly wipe down your reformer and mat after use.
2. It is your responsibility to bring a clean towel to each class. You may be turned away should you not bring one with you.
I understand that fitness activities, especially strength, mobility and aerobic training, can lead to physical injuries. I acknowledge and agree that I am solely responsible for the safe and responsible use of the Mendphysio facilities, whether or not supervised by a Mendphysio representative. In consideration for the use of the Mendphysio facilities, I hereby expressly assume that the risk that I may suffer injury as a result of my use of Mendphysio’s facilities or equipment or participation in Mendphysio’s activities. I agree for myself and on behalf of my guests, heirs, representatives, successors and assigns (“User Parties”) that Mendphysio including it’s owners, partners, members, directors, officers, employees and agents (Mendphysio Parties) will not be liable for any damages or injuries I or User Parties may suffer in or about Mendphysio. I agree for myself and on behalf of my User Parties that none of us will make any claim against, sue or attack the property of any Mendphysio Party or affiliate thereof, whether such claims arise from the negligence of the Parties or otherwise, to the full extent permitted by the law, and that each of us will hold harmless all such Mendphysio Parties for any such claims. I also agree that Mendphysio will not be liable for any loss, theft or damage to my personal property in or about Mendphysio, including any personal property kept at the Mendphysio facilities. If any portion of this Waiver of Claims and Release of Liability is held invalid, the remainder shall continue in full legal force and effect.
OPENING OFFER
Our Opening offer is only valid to new clients of Mendphysio. This offer is non refundable nor transferable and will activate from the date of your first class booked.
PASSES
1. Our passes are valid for 12 months, and they are non-refundable.
2. We reserve the right to change and/or cancel any passes at any time.
BOOKING AND ATTENDANCE
1. Please note that classes are on a first come first serve basis. To avoid disappointment, classes can be booked up to 2 weeks in advance.
2. Bookings should be made via the StudioBookings system on the Mendphysio website, StudioBookings app or phone.
3. Payment must be made before booking, NO exceptions. To book into a class you must have a pre-purchased pass active in your account.
4. If a class that you want is fully booked please sign up for the waiting list. Due to our 24hr cancellation there is movement in the classes. Should a place become available you will receive a text or email offering you a place in the class. You are under no obligation to take a waitlist offer, however we do ask that you respond by notifying us if you can attend or not. If you cannot make it your place will be offered to the next client.
5. Out of consideration for the Trainer, other clients, and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more that 5 minutes late for a class, you may not be able to train.
6. Mendphysio reserves the right to restrict clients to a particular class type for safety reasons; and Owners and/or Trainers reserve the right to turn clients away if they do not have the correct medical clearance.
7. If you are injured, pregnant or have any medical issues, you can only attend classes if you have had an assessment from one of Mendphysio physiotherapists and been given clearance by the physiotherapist.
CANCELLATIONS
1. Cancellations/Rescheduling classes need to be made more that 24 hours prior to your class beginning. We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients therefore NO exceptions will be made. Late cancellations will incur a lost session from your pass.
2. Trainers and classes are subject to change without notice. Mendphysio reserves the right to cancel or reschedule classes if necessary.
SECURITY AND BELONGINGS
1. Mendphysio is not responsible for the safe keeping of personal belongings.
HYGIENE AND CLEANLINESS
1. It is your responsibility to thoroughly wipe down your reformer and mat after use.
2. It is your responsibility to bring a clean towel to each class. You may be turned away should you not bring one with you.